To find an answer to a specific question or problem, you can search our FAQ archives by utilizing the search box above or browse the specific FAQ pages below.

1. Why are some of the report links on the screen gray and inaccessible?
2. What are the maximum number of pages that can be indexed on my site?
3. How long does it take for FusionBot technology to spider my site?
4. Will FusionBot spidering reduce my site's performance?
5. What is the maximum number of queries displayed by the Recent Searches report?
6. How can I be assured that my credit card information is secure?
7. Why are some of my pages not included in the sitemap?
8. How do I prevent the FusionBot spider from indexing certain pages on my site?
9. When I select my company logo for inclusion on the search results page, why does the formatting of the page appear incorrect?
10. I logged into the member area and ran the customization process to change the format of my search results page. Why do my new settings not appear when I conduct a query?
11. I cannot remember my login information to access my account. How can I retrieve my login information?
12. Can I control the number of search results that are returned on each page?
13. Does FusionBot support banner rotation code for inserting advertising on the results page?
14. Why when I specify a background color during the Customization process does it not show up in the preview or on the search results?
15. What search syntax does the FusionBot server support?
16. How can I maximize the benefits of the META tags in my HTML HEAD section?
17. When I click on my company logo, either on the search results or sitemap page, why does the link not work as intended?
18. Why does my company logo or background image not display even though I specified them during the customization process?
19. Why haven't I received an email confirmation that my site has been indexed and/or re-spidered?
20. Can I prevent spiders from indexing pages or directories within my site?